Privacy Policy

HTIPS Solutions respects your privacy and is committed to protecting your personal data in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

1. Introduction

This Privacy Policy explains how HTIPS Solutions ("HTIPS", "we", "our", "us") collects, uses, stores, shares, and protects personal information processed through our systems, websites, and services.

2. Information We Collect

Depending on the system or project, we may collect the following types of information:

Basic personal information (name, email address, contact number).
Account credentials (username, hashed passwords).
Uploaded documents (IDs, forms, business documents, and other required files).
Business or organizational information related to your workflows.
System usage logs and technical data (IP address, browser type, access time).

We only collect information that is necessary and relevant to provide our services or as required by our agreement with you or your organization.

3. How We Use Your Information

We use personal data for the following purposes:

To create and manage user accounts.
To operate and deliver the features of our systems and applications.
To process documents and data as part of your workflows.
To provide customer support and respond to inquiries.
To monitor system performance, security, and usage.
To comply with legal and regulatory requirements.

HTIPS does not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal bases:

Performance of a contract or pre‑contractual obligations.
Legitimate interests, such as system improvement and security.
Compliance with legal obligations.
Consent, where required.

5. Data Storage & Security

HTIPS implements reasonable and appropriate organizational, physical, and technical measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures may include:

Encrypted data transmission (HTTPS/SSL).
Secure servers and restricted access controls.
Role‑based access for authorized personnel only.
Regular updates and security reviews.
Encrypted or protected backups.

We may share personal data only in the following situations:

With your organization or authorized representatives.
With third‑party service providers necessary to operate the system.
When required by law, regulation, or valid legal process.

Any third‑party service providers are expected to comply with applicable data protection laws.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law or contract.

When a client ends their contract or stops using HTIPS services, we will:

Securely delete personal data from active systems.
Purge backups within a defined retention period unless required by law.
Stop processing and using the client’s data after termination.

8. Your Rights

Under the Data Privacy Act of 2012, data subjects have the right to:

Be informed about the processing of their personal data.
Access their personal data.
Object to or restrict processing.
Request correction of inaccurate data.
Request deletion, when applicable.
File a complaint with the National Privacy Commission (NPC).

9. Data Breach Handling

In the event of a data breach involving personal data, HTIPS will:

Assess the scope and impact of the breach.
Notify affected clients or users, when required.
Report to the National Privacy Commission, when required.
Implement corrective and preventive measures.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such changes constitutes acceptance.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us at:
Email: info@htips-solution.com